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National Products Compliance Supervisor (#120129)

February 3, 2022
Grade 7
Location: Sioux Falls, SD or Roseville, MN
Overall Functions
Supervise the day-to-day function of National Products bank compliance program, including administration of the compliance training program and supervision of the compliance review and oversight program.

This person should have a Bachelor’s Degree and a minimum of five years of related experience or the equivalent.  A thorough knowledge of all applicable federal and state consumer protection laws, regulations, and regulatory guidance documents that impact the financial services industry is required.  In addition, this individual should have a compliance certification from at least one bank trade association.  Strong written and verbal communication skills are required along with strong analytical and problem-solving skills. 

  1. Plan, supervise and direct staff, ensuring all processes are conducted efficiently and effectively and all assigned staff are trained, evaluated & motivated to perform their responsibilities in an effective manner.
  2. Monitor and follow up on issues discovered during monthly and periodic reviews to ensure corrective action is taken.
  3. Work closely with employees of each business unit, including members of senior management, to foster a team approach to managing compliance risk by constantly seeking ways to strengthen internal controls, facilitating the implementation of new laws, regulations, and guidance, and developing tools to ensure all impacted employees and partners are able to comply with new requirements.
  4. Review new partner and product initiatives and existing partner and product revisions to ensure that any associated compliance risks are properly managed.
  5. Review new policies and/or procedures, as well as proposed changes to existing policies and procedures, within the organization and the partner to ensure that any associated compliance risks are properly managed.
  6. Recommend enhancements and changes to the compliance training program to ensure effectiveness. Assume responsibility of oversight of elements of the training program.
  7. Interact with senior management in coordinating appropriate responses from identified compliance risk concerns within the organization and partner.
  8. Work closely with other business units to monitor and follow up on issues discovered during internal or external compliance audits and reviews to ensure corrective action is taken.
  9. Support all employees of the organization and from partners by responding to questions regarding compliance related issues, including researching and collaborating with internal and external compliance resources as appropriate.
  10. Coordinate timely, accurate and thorough responses to consumer complaints.
  11. Participate in or lead various special projects within and outside the Department as assigned by Department Management.
  12. Adhere to compliance procedures and participate in required compliance training.
  13. Act in accordance with FBT policies and procedures as set forth in the employee handbook.

First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email