Mobile Wallet Card Declined?

Has your First Bank & Trust credit or debit card been declined within your Mobile Wallet? We can help!


Your card may have expired. If so, you’ll need to create a new card in your Mobile Wallet app, utilizing the First Bank & Trust Visa® Credit or Debit Card that we recently sent you. Go ahead and delete the old. If you continue to have problems or have further questions, be sure to contact our Customer Service team at 800.843.1552.