Phone Banking

You're Never More Than a Few Digits Away

Check your balance, transfer funds, check on any account – all from your recliner. All you need is a telephone and the toll-free number to our First Phone Call Center. Automated systems connect you with vital information 24/7 or call our Brookings Call Center during business hours and connect to a one-on-one session with a friendly personal phone banker.

First Phone (AUTOMATED)

  • FREE 24-hour automated account access
  • Listen to account balances and transaction history, transfer funds and more
  • Place a stop payment on a check
  • Listen to rate and product information
  • Find out bank hours and ATM locations
  • Verify available funds
  • Transfer to a Phone Banker for additional assistance
  • For First Phone services, call:

Brookings, Milbank, Pipestone, Stockholm, Toronto, Vermillion, White – 888.800.0123

Sioux Falls, Canton, Garretson, Madison, Watertown – 877.926.6637

Brookings Call Center (LIVE)

  • Convenient one-to-one personal banking with a knowledgeable local banker
  • Personal and knowledgeable local service
  • Extended hours: Monday-Friday, 7:30 AM–6:00 PM, Saturday, 8:00 AM–Noon
  • Receive answers to general inquiries on checking, savings, loan and certificate of deposit accounts
  • Request a stop payment
  • Request a funds transfer between First Bank & Trust accounts
  • For services, call 800.843.1552 or 605.696.BANK (2265)
  • Online Banking support

In order to better assist you, we will need to gather some information. Please fill out the information below and click the Start Chat button to talk to a Customer Service Representative.

Please note our chat support is available
Monday - Friday: 7:30 am - 6:00 pm
Saturday: 8:00 am - Noon

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