Lock Your Debit Card to Protect Yourself

The First Bank & Trust Mobile Banking app gives you the power to lock your debit card with just a few clicks on your smartphone. The feature is available to anyone who uses the Mobile Banking app.  You can lock your card ("suspend") and unlock ("activate") it again - it works instantly. Turning your card off when you know you won’t be using it for a while is a great way to help protect yourself against fraud.

So, how might you want to use this feature?  Here are a few examples:

  • You will be traveling for business all week. You know that all your expenses will go on your corporate card. So, you choose to lock your personal debit card while you are gone.
  • You are planning a weekend getaway and intend to use your credit card exclusively. You choose to lock your debit card before you leave on Friday, and activate it when you return Sunday.
  • You have momentarily misplaced your debit card. You are reasonably confident it is somewhere in your house/car/etc. but have not found it yet. You lock your card while you search for it, as a precaution. Then, if you locate your card you can unlock it immediately. Or, if you cannot locate it, you can take the next step of filing a lost/stolen card report.

Simple Instructions:

If you’d like to try out this functionality, you first need the Mobile Banking app.  Within the app, access the flyout menu by clicking the three lines in the top left corner (or by swiping from left to right). Then select "Preferences", select “Manage Cards” and select the debit card you want to lock/unlock. Follow the instructions from there.