Scammers are constantly evolving their tactics to deceive individuals and gain access to personal and financial information. Whether through dating apps, social media, or unsolicited messages, their goal is often the same: to earn trust and steal money.
Common Scam Tactics
Fake Profiles & Emotional Appeals
Fraudsters may pose as romantic interests or friends in need, fabricating stories that require financial help—such as travel expenses or customs fees.
Impersonating Financial Institutions
Criminals often send texts, emails, or robocalls claiming to be from your bank. They may warn of “fraudulent activity” and urge you to verify purchases or click suspicious links.
False Promises & Offers
Scammers may offer to reduce student loan debt, provide free money for a fee, or cover upfront costs, all of which are designed to lure victims into sending payments.
Tech Support Scams
These involve impersonating IT professionals, claiming your computer has issues or that you’re owed a refund. They may ask for remote access or payment via gift cards.
How to Protect Yourself
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Be cautious of offers that seem too good to be true. They usually are.
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Be skeptical of unexpected messages, calls, or emails. When in doubt, ignore them.
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Never share personal or financial information with individuals you’ve only met online.
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Do not accept gifts or send money to strangers.
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Avoid payments via cash, gift cards, cryptocurrency, or wire transfers. These are often unrecoverable.
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Don't sign in or provide personal information via text. Banks never ask that.
- Never click on links from unsolicited messages, even if they appear to be from your bank.
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Be cautious of urgent requests. Scammers often pressure victims to act quickly.
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Consult a trusted friend, family member, or colleague if you're unsure about a message or request.
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Verify any request using a known and trusted contact method.
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Tech support companies will not contact you to report device issues or request payment in gift cards.
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Avoid accepting funds from unknown sources or paying upfront fees.
REMINDER
Scammers often encourage secrecy. If someone tells you not to inform your bank or to lie about the reason for a payment, that’s a clear warning sign.
Visit BanksNeverAskThat.com for resources and to learn more about scams.


If you’re ever concerned about a phone call, email, or text that looks like it’s from First Bank & Trust, don’t provide any information.
Instead, contact us immediately.
Call us toll-free at 800.843.1552 or send us a message in Digital Banking.
If you prefer a face-to-face conversation, visit us at your nearest First Bank & Trust location.