Live Chat Contact

Cash Just Got A Lot More Convenient

Your Visa® Debit card gets you on your way to a protected and simple transaction every time. The convenience and automatic record keeping make this card a must-have for those who want to spend less time paying and more time playing.

Lost or Stolen Card?

Report it immediately in one of the following ways.

Digital Banking

Go to "Card Management," locate the card, and select "Report lost/stolen."

You also have the option to lock/unlock the card if it is misplaced and then found.






Activate Your Card

Use one of the following options:
  • Log in to Digital Banking on your desktop or in the app, scroll to "Card management," select the card you want to activate, then select "Activate new card"
  • Call the phone number provided on the activation label
  • Make a withdrawal or balance inquiry with your PIN at any ATM
  • Make a purchase at any merchant using your PIN (not your signature)
  • Call Customer Service during banking hours at 800.843.1552

PIN Information

Forgot your PIN or didn’t receive a mailer containing your PIN? No problem! Call 800.290.7893 and follow the prompts to change your PIN or call 800.843.1552 to request a new PIN mailer be sent to you. Have your card present when calling to change your PIN.

Receiving a new card because your most recent card expires soon or was reordered? The PIN from your most recent card will carry over to your new card. If the reordered resulted in a new card number then you will receive a new PIN mailer.

1Not all merchants participate in automatic updates. Updates are not guaranteed before the next billing cycle.
2There is no charge from First Bank & Trust, but message and data rates may apply. Actual time to receive alert dependent on wireless service and coverage within area. Alerts service may not be available in all areas. Gasoline alerts may not include purchase amount. Account activity qualifying for alert service may vary by issuer. Additional restrictions apply.
The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.
This card is issued by First Bank & Trust pursuant to a license from Visa USA Inc.