Live Chat Contact
August 22, 2022

A trend has been identified involving SMS text messages. Customers are reporting receiving a Visa SMS text claiming their Visa card is locked. The SMS message instructs the recipient to call the number provided in the text and during the call will be instructed to follow the automated system prompts.

Visa SMS Text Scam
Do not contact the number and do not provide any information. This is a phishing attempt and any information shared should be considered compromised.


Ways to Identify Phishing Attempts:

  • Correspondence is unexpected and contains a sense of urgency.
  • Offer comes from an unknown entity with whom you have no previous relationship.
  • Contact information on correspondence does not align with published and trusted contact information for the business it appears to be coming from.
  • Account number cited on correspondence does not match your actual account number.
  • Sensitive information is requested, such as usernames, passwords, financial information, personal information, etc.