If you receive a text message from someone claiming to be your bank and asking you to sign in or offer up your personal information, it’s a scam. First Bank & Trust will not text you requesting you to share any information.
🚩 Watch for these red flags in text messages 🚩
- They ask you to open a link. (DO NOT click it!)
- If you do click, you will likely be taken to a page that looks legitimate. You may even enter in the requested information, but then the page is blank. The information shared will be used to commit fraud.
- They use urgent or fear-inducing language.
- They send an attachment. (DO NOT open it!)
- They request personal information like PINs, passwords, or Social Security numbers. (DO NOT give them anything!)
- They pressure you to log in to or send money with payment apps. (DO NOT do it!)
- They contain spelling and grammatical errors.
Bottom line: Block the number and delete the message and/or report it as spam.
Tools to keep your accounts more secure online:
-
📱 Set up Digital Banking and download the mobile app, available on the App Store* and Google Play*. This ensures you are the owner of the online account and prevents someone else from setting it up.
-
🔒 Enable face or fingerprint log-in with our Digital Banking mobile app. It's convenient and ultra secure.
-
⚠️ Set up balance and transaction alerts to help monitor purchases, transactions, and withdrawals.
-
💬 Use Digital Banking to send and receive secure messages to/from our digital bankers.
-
💳 Manage your debit card in Digital Banking. Lock/unlock your card and register upcoming travel.
A fraudulent text may look like the following:
Visit BanksNeverAskThat.com for resources and to learn more about phishing scams.
If you’re ever concerned about a phone call, email, or text that looks like it’s from First Bank & Trust, don’t provide any information.
Instead, contact us immediately.
Call us toll-free at 800.843.1552 or send us a message in Digital Banking.
If you prefer a face-to-face conversation, visit us at your nearest First Bank & Trust location.
*The links will take you to the application store for your device, which has its own privacy and information security policies.
We do not charge a fee for Digital Banking. However, please be aware that standard messaging and data rates from your cell phone provider may apply. Google Play and the Google Play logo are trademarks of Google LLC. The App Store and App Store logo are registered trademarks of Apple Inc.