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February 27, 2024

Tools & Tips to Keep Your Account Safe

While customers continue to receive fraudulent texts and emails that appear to be from First Bank & Trust, we’re here to help you keep your account secure.

🚩 Watch for these Red Flags 🚩

  • They ask you to open a link.
  • They use urgent or fear-inducing language.
  • They send an attachment.
  • They request personal information like PINs, passwords, or Social Security numbers.
  • They pressure you to log in to or send money with payment apps.
  • They contain spelling and grammatical errors.

Tools to keep your accounts more secure online:

  • 📱 Set up Digital Banking and download the mobile app, available on the App Store and Google Play. This ensures you are the owner of the online account and prevents someone else from setting it up.
  • 🔒 Enable face or fingerprint log-in with our Digital Banking mobile app. It's convenient and ultra secure.
  • ⚠️ Set up balance and transaction alerts to help monitor purchases, transactions, and withdrawals.
  • 💬 Use Digital Banking to send and receive secure messages to/from our digital bankers.
  • 💳 Manage your debit card in Digital Banking. Lock/unlock your card and register upcoming travel.



See examples of texts customers have received at bankeasy.com/text-fraud.

Visit BanksNeverAskThat.com for resources and to learn more about phishing scams.

 
American Bankers Association Banks Never Ask That logo
 
American Bankers Association logo
 
 

 

If you’re ever concerned about a phone call, email, or text that looks like it’s from First Bank & Trust, don’t provide any information.

Instead, contact us immediately.

 
Call us toll-free at 800.843.1552 or ​send us a message in Digital Banking.
 
If you prefer a face-to-face conversation, visit us at your nearest First Bank & Trust location.