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May 27, 2021
Grade 6
Full-Time
Location: New Prague, MN

Overall Functions
This person underwrites, services, and develops business loan relationships in a profitable manner while minimizing risk. Emphasis is placed on credit quality, loan performance, and client profitability.

Qualifications
This person should have a bachelor's degree and a minimum of two years of related experience or the equivalent. Experience in loan documentation, loan file compliance, and credit analysis, as well as an in-depth understanding of business and personal financial concepts, is recommended. This person must possess good communication, marketing, sales, and negotiation skills.

Responsibilities
  1. Service and administer assigned business loans in accordance with the Loan Policy and Guidelines.
  2. Interview loan applicants, and collect and analyze financial and related data to formulate proposals for existing and prospective clients.
  3. Establish and negotiate where necessary the terms under which a business banking relationship will be extended, including the costs, repayment method, schedule, and collateral requirements, and include all documentation according to the Loan Policy and Guidelines.
  4. Develop new relationships by contacting prospects and clients while making sound decisions and exhibiting good credit judgment. On an ongoing basis, consider the level of risk in each loan in the portfolio and assign the corresponding risk rating to the loan.
  5. Maintain a high level of knowledge of Business Solutions products and services. Develop and maintain effective working relationships between the Business Solutions Department and the Business Banking Department to promote cross-selling of products and services.
  6. Underwrite Business Credit Card applications in accordance with established Business Credit Card underwriting guidelines to ensure proper documentation and approval levels are met.
  7. Utilize reasonable efforts on the collection of loans extended using any legal means as outlined in the Loan Policy and Guidelines.
  8. Review and discuss with business loan clients concerning various financial needs, cross-sell products, and answer clients’ questions about bank policies and procedures. Keep abreast of trends that may impact the bank's clients, including legal, regulatory, and economic issues.
  9. Counsel with the Business Banking Department Manager on all matters pertinent to the operations of the Business Banking Department.
  10. Attend all loan meetings as directed by the Business Banking Department Manager to participate in decisions that affect ongoing and future operations of the Business Banking Department.
  11. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  12. Adhere to compliance procedures and participate in required compliance training.
August 17, 2021
Grade 7
Full-Time
Location: Brookings, SD 
 
OVERALL FUNCTION: This person underwrites, services, and develops the larger and more complex business loan relationships in a profitable manner while minimizing risk. Emphasis is placed on credit quality, loan performance, and client profitability.

QUALIFICATIONS: This person should have a bachelor's degree and a minimum of four years of experience in business lending or the equivalent. This person should have strong experience in loan documentation, loan file compliance, credit/financial analysis, and workout strategies. This person must possess good communication, marketing, sales, and negotiation skills.

PRINCIPAL RESPONSIBILITIES:
1. Service and administer assigned business loans in accordance with the Loan Policy and Guidelines.
2. Interview loan applicants, and collect and analyze financial and related data to formulate proposals for existing and prospective clients.
3. Establish and negotiate where necessary the terms under which a business banking relationship will be extended including the costs, repayment method, schedule, and collateral requirements, and include all documentation according to the Loan Policy and Guidelines.
4. Develop new relationships by contacting prospects and clients while making sound decisions and exhibiting good credit judgment. On an ongoing basis, consider the level of risk of each loan in the portfolio and assign the corresponding risk-rating to the loan.
5. Underwrite Business Credit Card applications in accordance with established Business Credit Card underwriting guidelines to ensure proper documentation and approval levels are met.
6. Utilize reasonable efforts on the collection of loans extended using any legal means as outlined in the Loan Policy and Guidelines.
7. Establish, develop, and maintain an effective working relationship with the Business Solutions Department to cross-sell products and services to new and existing clients.
8. Review and discuss with business loan clients concerning various financial needs, cross-sell products, and answer clients’ questions about existing bank policies and procedures. Keep abreast of trends that may impact the bank's clients including legal, regulatory, and economic issues.
9. Counsel with the Business Banking Department Manager on all matters pertinent to the operations of the Business Banking Department.
10. Attend all loan meetings as directed by the Business Banking Department Manager to participate in decisions that affect ongoing and future operations of the Business Banking Department.
11. Represent the bank at community activities including business, charitable, civic, and social events. Maintain a proper, responsible citizen stature as a representative of the bank.
12. Act as a resource to others in the Business Banking Department in regards to overall banking questions including regulations, procedures, and guidelines.
13. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
14. Adhere to compliance procedures and participate in required compliance training.


September 9, 2021
Grade 7
Full-Time
Location: Canton, SD 
 
OVERALL FUNCTION: This person is to underwrite and service a wide variety of agricultural loans, some of which may be complex and involve large amounts of money, in a profitable manner while minimizing risk. Emphasis is placed on credit quality, loan performance and customer profitability.

QUALIFICATIONS: This person should have a bachelor’s degree in a related field and a minimum of five years of experience in the bank lending area or the equivalent. This person should have strong experience in loan documentation, loan file compliance and workout strategies. It is necessary that this person possess good communication skills.

PRINCIPAL RESPONSIBILITIES:
1. Develop new business by contacting prospects and customers while making sound decisions and exhibiting good credit judgment.
2. Service and administer assigned loans in accordance with existing Loan Policies and Guidelines.
3. Interview loan applicants, and collect and analyze financial and related data to determine the feasibility of the prospect and the merits of the specific loan request.
4. Establish and negotiate where necessary the terms under which credit will be extended, including the costs, repayment method, schedule, and collateral requirements to include securing required signatures and all documentation according to the Loan Policy and Guidelines.
5. Perform annual collateral inspections to ensure adequate security coverage for the credit.
6. On an ongoing basis, consider the level of risk in each loan in the portfolio and assign the corresponding risk rating to the loan.
7. Utilize reasonable efforts on the collection of loans extended using any legal means as outlined in the Loan Policy and Guidelines.
8. Review and discuss with agricultural loan customers concerning various financial needs and answer customer questions about existing bank policies and procedures.
9. Counsel with the Senior Ag Loan Officer all matters pertinent to the operations of the
agricultural loan function.
10. Attend all loan meetings as directed by the Senior Ag Loan Officer to participate in
decisions, which affect ongoing and future operations of the loan function.
11. Keep informed of trends, which may impact the Bank's agricultural loan portfolio,
including legal, regulatory and economic issues.
12. Act in accordance with FBT policies and procedures as set forth in the employee
handbook.
13. Adhere to compliance procedures and participate in required compliance training.

July 13, 2021
Grade 3
Part Time 
Location: Edina, MN

Overall Functions
This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

Qualifications
This person should have a high school diploma and a minimum of one year of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

Responsibilities
  1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
  2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
  3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
  4. Anticipate needs and advise clients on solutions that personally benefit them.
  5. Assist in the opening of new accounts and establishing new relationships.
  6. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
  7. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
  8. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
  9. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  10. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.
April 28, 2021
Grade 3
Part Time 
Location: Madison, SD

Overall Functions
This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

Qualifications
This person should have a high school diploma and a minimum of one year of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

Responsibilities
  1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
  2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
  3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
  4. Anticipate needs and advise clients on solutions that personally benefit them.
  5. Assist in the opening of new accounts and establishing new relationships.
  6. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
  7. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
  8. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
  9. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  10. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.
March 11, 2021
Grade 4
Full Time
Location: Madison, SD

Overall Functions
This person provides customer service as it relates to areas of invoicing, including acquisition, distribution, filing, and billing.

Qualifications
This person should have an associate’s degree and two years of prior experience in clerical support functions or the equivalent. Comprehensive knowledge of the factoring industry is preferred, but not required. In this position, emphasis is placed on serving the customer in a cordial and efficient manner. This person should possess good communication skills plus a genuine interest in satisfying the needs of the customer. Ability to take direction from management and senior team members and meet deadlines is required.

Responsibilities
  1. Provide customer service and address customer & account debtor’s needs directly, as they relate to invoicing, acquisition, distribution, filing and billing. This includes assisting customers on the phone, determining their needs, notifying appropriate staff of customers’ needs and routing to the appropriate areas.
  2. Reconcile and maintain original bills of lading and bill to Account Debtor, as directed, following established procedures of Distribution, Crosscheck, Audit and Data Entry/Upload for customer’s submitted invoices.
  3. Manage the unique billing process and requirements for certain identified account debtors. Process all outgoing billing in a timely manner.
  4. Manage the notice of assignment process and file confirmations as directed.
  5. Maintain filing system for all reports and other miscellaneous items.
  6. Scan, file, and retrieve all invoices in and out of the optical library.
  7. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  8. Adhere to compliance procedures and participate in required compliance training.
August 9, 2021
Grade 4
Full Time 
Location: Brookings 
 
OVERALL FUNCTIONS:
This person shall be responsible for providing a superior service
experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

QUALIFICATIONS:
This person should have an associate’s degree and a minimum of two years of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

PRINCIPAL RESPONSIBILITIES ARE TO:
1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
4. Evaluate, prepare, and process motor and recreational vehicle titles and registration applications, including processing Driver’s licenses, Minnesota ID card renewal applications, and game and fish licenses (dependent on location).
5. Prepare, balance and submit daily DMV deposits and reports to the State of Minnesota, along with, prepare monthly DMV transaction reports (dependent on location).
6. Anticipate needs and advise clients on solutions that personally benefit them.
7. Assist in the opening of new accounts and establishing new relationships.
8. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
9. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
10. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
11. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
12. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

September 15, 2021
Grade 4
Full Time 
Location: Edina, MN
 
OVERALL FUNCTIONS:
This person shall be responsible for providing a superior service
experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

QUALIFICATIONS:
This person should have an associate’s degree and a minimum of two years of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

PRINCIPAL RESPONSIBILITIES ARE TO:
1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
4. Evaluate, prepare, and process motor and recreational vehicle titles and registration applications, including processing Driver’s licenses, Minnesota ID card renewal applications, and game and fish licenses (dependent on location).
5. Prepare, balance and submit daily DMV deposits and reports to the State of Minnesota, along with, prepare monthly DMV transaction reports (dependent on location).
6. Anticipate needs and advise clients on solutions that personally benefit them.
7. Assist in the opening of new accounts and establishing new relationships.
8. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
9. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
10. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
11. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
12. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.
August 5, 2021
Grade 6
Full Time 
Location: Sioux Falls or Brookings, SD / Metro

OVERALL FUNCTIONS: This person is responsible for the management, configuration, and maintenance of IT infrastructure needs within FFC. This individual works with internal and external parties to design, acquire, integrate, and maintain systems to support business initiatives while achieving operational efficiency and information integrity.


QUALIFICATIONS: This person should have a bachelor’s degree, preferably in the technology field, and five years of related job experience in technology services/management or the equivalent. Industry standard certification is required in Cisco, VMware, or Microsoft (CCNA or greater, VCP or greater, MCSA or equivalent). Knowledge of networking, storage, and systems architecture with advanced troubleshooting skills is required. This person must possess a strong understanding of service delivery and have excellent communications skills. This person must be self-motivated, highly organized, and able to prioritize tasks. This position requires infrequently lifting up to 75 pounds, occasionally lifting up to 50 pounds, and frequently lifting up to 25 pounds. This person may occasionally work in environments that may be louder than a normal office environment, requiring the use of hearing protection and protective clothing. This person will occasionally use ladders, power equipment, and hand tools in completing job responsibilities.


PRINCIPAL RESPONSIBILITIES ARE TO:
1. Support all functions relating to four of the following: network, storage, server infrastructure, voice solution, wireless technologies, security, and/or end-user support throughout the corporation. Ensure all operations are conducted efficiently and effectively.
2. Analyze inquiries and create solutions to resolve the problems. Review all escalated inquiries to ensure that proper follow-up and closure have been accomplished. Ensure that resolutions of problems and inquiries are in accordance with ITS service delivery standards.
3. Plan and manage preventative measures for infrastructure support including data center operations. Perform updates during least impacting, non-business hours, when required.
4. Perform network administration and security configuration including setting up users, maintaining user rights, e-mail configuration, user access controls, WAN monitoring, capacity monitoring, and system security.
5. Design and test business continuity solutions relating to primary areas of support. Assist and participate in required disaster recovery/business continuity tests. Conduct business continuity testing of managed systems in accordance with FFC policies and procedures.
6. Ensure each user has adequate connectivity and security in accordance with company policies. Become familiar with and implement new FFC systems as they are introduced.
7. Attend meetings as deemed appropriate and collaborate with other FBT staff on hardware/software/applications projects and research.
8. Keep current on industry trends and advances in technology relating to the use of computer systems in the financial industry. Make recommendations on the use of these advances. Maintain up-to-date knowledge of the technology supported by attending industry seminars and training sessions, as well as utilize third-party technology consulting as needed.
9. Participate in required helpdesk and after-hours on-call rotation.
10. Adhere to compliance procedures and participate in required compliance training.
11. Act in accordance with FBT policies and procedures as set forth in the employee handbook.

August 23, 2021
Grade 8
Full Time 
Location: Sioux Falls or Brookings, SD / Metro

OVERALL FUNCTIONS:

This person provides overall leadership for the Bank’s Asset Liability management function. This person oversees the development of programs and/or models that evaluate the organization’s asset/liability strategy. This includes the development and deployment of strategies to manage interest rate risk, liquidity risk, and capital adequacy. This position oversees the Investment and Funding Manager. This person plans and manages the Asset/Liability Committee meetings and communicates with Bank President, Chief Financial Officer, and other senior management regarding strategic recommendations.


QUALIFICATIONS:

This person should have a bachelor's degree in finance or accounting and a minimum of ten years of bank accounting experience or ten years of ALM-related experience or the equivalent. A CPA designation is preferred. Strong customer service, supervisory, communication, and organizational skills are also required.


PRINCIPAL RESPONSIBILITIES ARE TO:
1. 1. Plan, supervise, and direct staff, ensuring all processes are conducted efficiently and effectively and all assigned staff are trained, evaluated, and motivated to perform their responsibilities in an effective manner.
2. Asset/Liability Management
• Formulate ALM strategies and tactics for the bank and the holding company within the tolerance levels established by the Board of Directors.
• Review product pricing and make recommendations to the Bank’s President.
• Review the net interest rate risk positions and liquidity positions and recommend strategies to maintain or improve those positions.
• Oversee the implementation and maintenance of monitoring and reporting systems that supply, on a timely basis, the information necessary to identify, measure, and control interest rate and liquidity risk, including forecasting and stress testing.
• Establish key assumptions for budgets and forecasts of net interest income and net interest margin, collaborating with Bank President and other senior management.
• Establish and implement effective internal controls over the interest rate and liquidity risk management process.
• Plan and direct all Asset/Liability Committee meetings and arrange for minutes to be
prepared.
• Review the ALM policy and Liquidity Contingency Plans and submit any
improvement recommendations to the Board on an annual basis.
• Recommend the use of derivative strategies when appropriate.
• Serve as the primary contact for ALM issues for regulatory exams.
• Ensure compliance with emerging regulatory and industry issues.
3. Oversee the investment and funding function to ensure the balance sheet is efficiently
managed for risk tolerance and earnings. Communicate balance sheet strategies approved by
senior management and ensure implementation.
4. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
5. Adhere to compliance procedures and participate in required compliance training.

August 23, 2021
Grade 4
Full - Time
Location: Madison, SD

Overall Functions
This person is responsible for reviewing client files/credit lines and account status in accordance with established Credit Policy and Guidelines.

Qualifications
This person should have an associate’s degree plus two years of prior experience in clerical support functions or the equivalent. Prior collection and/or customer service experience is desired. This person should have excellent communication skills, along with the ability to use good judgement and decision making skills.

Responsibilities
  1.  Assist with analyzing risk-rating of new & existing credit lines. Analysis to be consistent with the findings of the appropriate regulatory agencies, including:
    • Properly review and set up new relationships and assess risk ratings from approved/denied credit reports in accordance with established Credit Policy and Guidelines. Communicate information associated with facility review requests for clients and account debtors.
    • Review expiring credit line reports and accurately analyze account.
    • File on broker bonds and issue debtor non-payment complaints as approved by Risk Management Supervisor.
    • Prepare Problem Loan Reports, Charge-Off Reports or Account Debtor/Client Facility Increases as directed by Risk Management Supervisor.
  2. Gather/verify status on new & existing accounts according to set procedures including:
    • Communicate with Client/Account Debtor(s) on a timely basis to ensure payment status is secured on aged invoices in the designated queue.
    • Manage/maintain detailed and factual notes resulting from contact with Client and/or Account Debtor.
    • Offer alternative options and solutions on delinquent debtor accounts.
  3. Communicate directly with Risk Management Supervisor regarding all issues relating to the above mentioned duties.
  4. 4. Keep Risk Management Officer informed on issues relating to Account Debtor insolvency, claims or unlawful acts committed by Client where chargeable loss/debt may be suffered by the Factoring Division.
  5. Assist Funds Management Department with cash application as requested.
  6. Assist Processing Department with daily invoice processing as requested.
  7.  Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  8. Adhere to compliance procedures and participate in required compliance training.
August 11, 2021
Grade 4
Full Time 
Location: Garretson, SD  
 
OVERALL FUNCTIONS:
This person shall be responsible for providing a superior service
experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

QUALIFICATIONS:
This person should have an associate’s degree and a minimum of two years of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

PRINCIPAL RESPONSIBILITIES ARE TO:
1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
4. Evaluate, prepare, and process motor and recreational vehicle titles and registration applications, including processing Driver’s licenses, Minnesota ID card renewal applications, and game and fish licenses (dependent on location).
5. Prepare, balance and submit daily DMV deposits and reports to the State of Minnesota, along with, prepare monthly DMV transaction reports (dependent on location).
6. Anticipate needs and advise clients on solutions that personally benefit them.
7. Assist in the opening of new accounts and establishing new relationships.
8. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
9. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
10. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
11. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
12. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.
June 17, 2021
Grade 3
Temp 
Location: Princeton, MN

Overall Functions
This person shall be responsible for the general receptionist duties of the Bank by answering incoming calls, greeting lobby customers and directing traffic flow of the lobby. Individual will also be the Bank’s Kids-n-Coin Coordinator and act as back-up teller.

Qualifications
This person should have a high school diploma or the equivalent, plus one year of a combination of prior experience as a cashier and in-house experience with the Bank’s products and services. This person should possess good communication skills plus a genuine interest in satisfying the banking needs of the customer. This person should have the ability to use the teller machines and coin roller/sorter. Training or experience in personal computers is recommended.

Responsibilities
  1. Answer incoming calls and greet lobby traffic. Direct customer contacts to the appropriate individual/dept. as needed. Answer inquiries and provide information to customers on various accounts, loan balances and other bank services.
  2. Coordinate and oversee the Bank’s Kid-n-Coin Club. Develop new ideas to market club to prospective customers in a cost effective manner.
  3. Assist Retail Bank Manager in carrying out the marketing and community relationship activities/events of the bank.
  4. Open and distribute daily mail in a timely and orderly fashion.
  5. Act as a backup teller in performing paying and receiving functions. Handle all
    transactions pertaining to cash, cash items, checking and saving deposits, bonds
    and various types of payments in accordance with bank policy. Also act as a backup with safe deposit boxes.
  6. Perform a variety of general clerical duties including but not limited to, daily Cash Advance bankruptcy spreadsheet as directed and order supplies.
  7. Update title search reports as needed.
  8. Act in accordance with FBT policies and procedures as set forth in the employee handbook
  9. Adhere to compliance procedures and participate in required compliance and other training as requested
 

July 27, 2021
Grade 3
Part Time 
Location: Brookings, SD

Overall Functions
This person is responsible for providing a safe and nurturing environment for children, under the guidance of the Lead and/or Assistant Teacher. Assist in the implementation of developmentally appropriate curriculum, in support of the program’s philosophy on early childhood education.

Qualifications
This person should have a high school diploma, GED or the equivalent and one year of experience with young children. Strong communication and time management skills required. Must not have on record a substantiated report of child abuse or neglect.

Physical Requirements
This person must be able to lift up to 60 pounds, sit on the floor or low child-sized chairs, walk and run short distances, walk long distances (several city blocks), remain outside in all types of weather conditions (hot, humid, cold, breezy) for short and long periods of time, stand for extended time frames and bend frequently. Must be agile enough to move quickly in response to children’s needs.

Responsibilities
  1. Supervise and interact with children in all areas of the Center, outdoors and on field trips away from the Center, while maintaining a safe and inviting environment. Respecting children’s dignity and individual differences.
  2. Assist in implementing a developmentally appropriate curriculum that reflects observations and assessments of the individual children, ensuring a variety of materials and activities.
  3. Create and maintain an open and professional relationship with all families and Center staff, including facilitating discussions, at the direction of the Lead Teacher, surrounding daily activity, changes and/or concerns, involving the children.
  4. Be knowledgeable of program’s health and safety regulations and emergency procedures. Ensure readiness to respond appropriately, if necessary.
  5. Attend all staff meetings and complete recommended training programs. Provide the
    Director with documentation, in accordance with state requirements.
  6. Act in accordance with FBT policies and procedures as set forth in the employee
    handbook, as well as the Kid’s World Handbook.
  7. Adhere to compliance procedures and participate in required compliance and other
    training as requested.

August 5, 2021
Grade 5
Full Time
Location: Sioux Falls, SD

 OVERALL FUNCTIONS:

This person shall be responsible for developing and maintaining
client relationships and managing client needs, while proactively recognizing opportunities and offering solutions, all while putting people first. In addition, this person will be responsible for growing and managing deposit and loan accounts while referring other solutions to internal business line partners, all with the client’s best interests in mind.

QUALIFICATIONS:

This person should have a bachelor’s degree plus a minimum of two years of related experience or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solutions driven problem solver.

PRINCIPAL RESPONSIBILITIES ARE TO:

1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of FBT’s culture and commitment to the communities we serve.
2. Enthusiastically develop, maintain and growing new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
3. Perform general teller functions; including processing deposits, withdrawals, payments and negotiable items. Maintain a balanced cash drawer each day. Remain risk aware recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
4. Anticipate needs and advise clients on solutions that personally benefit them.
5. Be an expert and educate clients in the bank’s suite of products, services, and processes that meet both client and community needs.
6. Proactively seek direction from the Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both inside and outside of the Retail business line to meet client needs.
7. Seek and sustain community involvement.
8. Follow Loan Policy and Guidelines, when originating, underwriting, and closing consumer and business loans.
9. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
10. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
11. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor

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August 23, 2021
Grade 6
Full Time
Location: Sioux Falls, SD

 OVERALL FUNCTIONS:

This individual is primarily responsible for the administration of the FBT Third-Party Risk Program.

QUALIFICATIONS:

This person should have a bachelor’s degree and a minimum of five years of bank experience. This person should have a robust knowledge of all applicable federal and state laws, regulations, and regulatory guidance documents as they pertain to Third Party Service Provider oversight. This person must have exemplary written and verbal communication skills, analytical and problem-solving skills, and proficiency with Microsoft Office applications. This person must have a proven ability to remain organized, while constantly multi-tasking and reprioritizing daily workload.

PRINCIPAL RESPONSIBILITIES ARE TO:

1.Develop, oversee, and maintain Third-Party Risk program for FBT, including implementing revisions due to changes in laws, regulations, and regulatory guidance. Manage the vendor oversight policies and procedures for FBT and update as appropriate to ensure vendor risks are properly addressed in policy and monitored.
2. Manage and coordinate due diligence and residual risk assessment for perspective new critical vendors and new critical services from existing vendors. Ensure documentation provided by third-party is commensurate with level of risk determined in inherent risk assessment. Conduct research and analysis regarding the suitability of third-party vendors, including, but not limited to SOC reports, Business Continuity Plans, Disaster Recovery Test Results, Secretary of State Website, CFPB database, and negative news searches. Perform transaction, reputation, strategic, and country risk assessment.
3. Lead the completion of the inherent risk assessments.
4. Manage and coordinate annual vendor reviews of critical vendors, perform annual reviews as needed.
5. Serve as software administrator for vendor management solution ensuring vendor database maintained.
6. Provide guidance to employees of each business unit, including members of senior management to identify and manage risk pertaining to projects involving Third Party Service Providers and ongoing vendor oversight.
7. Attend project management meetings on selected projects as deemed appropriate, to understand third-party risk.
8. Help facilitate pre-exam planning, creation and distribution of tracking logs and serve as a central repository for examiner requested documentation.
9. Act in accordance with FBT policies and procedures as established and set forth in the employee handbook.
10. Adhere to compliance procedures and participate in required compliance training.

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August 9, 2021
Grade 5
Full Time 
Location: Brookings, SD
 
OVERALL FUNCTIONS:

This person shall be responsible for leading and developing a
successful team who embodies the service culture principals while also strategizing to meet and exceed branch and organizational goals. In addition, this person will be responsible for creating and leading a customer-centric and efficient approach to daily teller line branch operations while also maintaining client relationships and proactively developing new opportunities that put people first. This person should possess a strong knowledgebase of banking principles that aides in their ability to satisfy the needs of clients, while also creating profitable relationships for the bank.

QUALIFICATIONS:
This person should have a minimum of a bachelor’s degree plus
three years of related experience or the equivalent. This person should have proven leadership skills that demonstrate assertiveness, integrity, empathy, agility, creativity, decisiveness, self-awareness. and gratitude. This person must possess strong written and verbal communication skills, be an active listener, and a knowledgeable facilitator. This person should be a solutions-driven problem solver who is able to provide sound advice to staff, clients and colleagues. This person should be genuinely personable, collaborative, and committed to nurturing the strengths and talents of their team.

PRINCIPAL RESPONSIBILITIES:

1. Lead the team and develop an atmosphere of teamwork, open communication and unity. Provide oversight of all services offered. Actively mentor staff and ensure they are trained, evaluated, and motivated to perform their responsibilities in an effective and progressive manner.
2. Manage daily branch teller line operations to ensure professionalism, consistency, and efficiency while building accountability within each team member.
3. Consistently monitor teller line-related procedures and expectations, this includes regular quality control checks and cash counts. Conduct quarterly reviews and assure accordance with all branch audit requirements, providing training on updates and changes accordingly.
4. Ensure a positive environment that encourages staff growth, feedback, and engagement while cultivating the embracement of FBT’s mission and values.
5. Exemplify superior service that satisfies the wants and needs of the bank’s clients and guests and provides them with an experience indicative of FBT’s culture and commitment to the communities we serve.
6. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk.
7. Anticipate needs and advise clients on solutions that personally benefit them.
8. Be an expert and educate clients in the bank’s suite of products, services, and processes that meet both client and community needs.
9. Proactively seek direction from the Branch Manager to ensure daily teller line operations align with organizational goals. In addition, be persistent in building strong internal relationships, collaborating often with colleagues inside and outside of the Retail business line to meet client needs, branch and organizational growth efforts.
10. Seek and sustain community involvement.
11. Follow Loan Policy and Guidelines, when originating, underwriting, and closing consumer and business loans.
12. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
13. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.
August 31, 2021
Grade 3
Full Time 
Location: Watertown, SD 

Overall Functions
This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

Qualifications
This person should have a high school diploma and a minimum of one year of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

Responsibilities
  1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
  2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
  3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
  4. Anticipate needs and advise clients on solutions that personally benefit them.
  5. Assist in the opening of new accounts and establishing new relationships.
  6. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
  7. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
  8. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
  9. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  10. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.
September 15, 2021
Grade 6
Full Time 
Location: Sioux Falls, SD

Overall Functions
This person is responsible for the sale of services offered by Business Solutions. This person will work closely with Business Bank Officers to offer business services and products while negotiating within established guidelines.

Qualifications
This person should have a bachelor’s degree in a business related field and/or five years of bank related experience or the equivalent combination of education and experience. Knowledge of banking regulations is required. It is necessary that this person maintain a high standard of personal representation; representing the bank and corporation in a professional manner at all times. This person must also work independently and possess excellent communication skills. Effective sales skills are required while working in a team atmosphere.

Responsibilities
  1. Initiate outbound sales calls to new and existing business customers by responding to inbound inquiries and bank referrals. Interview potential business customers to collect financial and related information in order to execute the proper analysis and structure of the needed Business Solutions service suitable for their business including; Business Online Banking, ACH Origination, Wires, eDeposit, Account Analysis, Payment/Merchant Services and Business Credit and Debit Cards. Schedule on-site appointments with business customers, including Bank Officer if requested, for demonstrations or presentations as needed/requested. Travel regularly in the local area.
  2. Negotiate, where necessary, the terms under which the Business Solutions services will be extended, in accordance with existing bank policies and procedures, securing Business Banking officer approval before the final sale is completed.
  3. Establish, develop, and maintain relationships with Business Banking officers and internal bank staff to actively promote sales opportunities, exchange information and expand existing customer relationships. Effectively communicate with Business Bank Officers keeping them informed of customer requests and concerns.
  4. Analyze and compare current customer account statements, merchant services statements, and business services used by the business customer at another bank; looking for cost effectiveness and potential sales opportunity with business services offered by First Bank & Trust. Complete Request for Proposal (RFP) documents as requested by business customers and Business Bank Officers.
  5. Initiate outbound calls to business customers after training and installation is completed to verify intended results, guarantee customer satisfaction while determining further customer need. Facilitate resolution of in-depth customer questions or issues by routing and following up to appropriate personnel or department.
  6. Demonstrate full knowledge of Business Solutions products and services along with relevant selling points and benefits, attending applicable training sessions supplied by vendors and other professional organizations. Stay abreast of industry trends which may impact Business Solutions services, including legal, regulatory and economic issues which may impact the business customer and/or the bank.
  7. Consult with Manager to develop sales strategy for growth opportunities, while providing a weekly schedule of planned activities and appointments. Achieve sales activities within specified time scales as directed.
  8. Act in accordance with FFC policies and procedures as set forth in the employee handbook.
  9.  Adhere to compliance procedures and participate in required compliance training.
August 17, 2021
Grade 3
Full Time 
Location: Princeton, MN

Overall Functions
This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

Qualifications
This person should have a high school diploma and a minimum of one year of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

Responsibilities
  1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
  2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
  3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
  4. Anticipate needs and advise clients on solutions that personally benefit them.
  5. Assist in the opening of new accounts and establishing new relationships.
  6. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
  7. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
  8. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
  9. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  10. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

July 15, 2021
Grade 4
Full Time 
Location: Brookings, SD 

Overall Functions
This person works as part of an autonomous team and performs a wide variety of duties related to deposit and payment transactions for First Bank & Trust. This includes processing, exceptions, reconciliation, research, maintenance and support for both internal and external customers. This person may be required to work in the evenings and/or during on-call hours.

Qualifications
This person should have an associate’s degree in a business-related field and one year of bank-related experience or the equivalent. Above average customer service skills and the ability to work independently, as well as part of a team, to complete a variety of tasks while meeting deadlines. This person should have an aptitude for detail and accuracy and possess problem solving skills.
Responsibilities
PRINCIPAL RESPONSIBILITIES ARE TO:

Process ACH and/or Check 21 files with accuracy and attention to detail, as well as understand how the ACH and Check networks operate. Follow the appropriate Rules and Regulations related to file processing and possible exceptions to ensure completion within the appropriate timeframes. Respond to research and maintenance requests promptly. Process credit card applications and maintain a solid working relationship with underwriters. Process credit card payments, as well as respond to customer inquiries and research requests promptly and professionally. Work with vendors when appropriate regarding the credit card portfolio.

  1. Monitor day to day activity for ATM fleet. Communicate with Retail staff and vendors as appropriate to ensure ATM functionality. Keep Support Analysts and Supervisor informed of trending issues to be further researched; they are also your contact point for escalated situations. Be engaged with Continuous Improvement initiatives to contribute to process improvements, operational efficiencies, and superior customer service.
  2. Perform quality checks of all critical, key daily functions within the department and respond to department emails as appropriate. Assist in reviewing, maintaining, and updating department procedures annually, at a minimum. Strengthen team dynamics by participating in cross-training efforts as needed.
  3.  Act as a resource for internal and external customers across the organization in regards to deposit accounting functions and applicable regulations. Respond to customer inquiries and requests in a timely manner; assisting frontline staff promptly to expedite resolutions to customer issues.
  4. Research, investigate, track, and follow all Regulation E rules, demonstrating accuracy, thoroughness, and orderliness in working ACH disputes and ATM/POS disputes. Respond to customers in accordance with Regulation E timeframes.
  5. Contribute to and support Operational programs. Be familiar with and practice the “Be the 1” principles. Actively pursue developmental opportunities as discussed in one-on-ones and/or annual performance reviews.
  6. Comply with laws, regulations, and policies that impact the business, keeping the supervisor and department manager apprised of potential issues or areas of concern.
  7. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  8.  Adhere to compliance procedures and participate in required compliance training.

August 23, 2021
Grade 6
Full Time 
Location: Brookings, SD 

Overall Functions
The Wealth Management Officer is responsible for administration of trust and investment accounts in accordance with the terms of the governing instrument and state and federal laws. The Officer will develop trust and investment prospects as well as focus on the retention of existing business for the bank and Wealth Management Services (WMS).

Qualifications
The Trust Officer will have a bachelor’s degree and 3-5 years of prior trust administration and/or investment services experience. The Officer will have strong communications skills to enable effective communication and interaction with fellow staff and the general public. The Officer will possess an understanding of laws and regulations governing the administration of trust and estate accounts. The Officer will have a good understanding of investments, asset allocation, and financial planning techniques. It is preferred but not required that this person has attained one or more of the following designations – CTFA, MBA, CFP, or J.D., or will attain one of the above-referenced certifications within a reasonable period after the Officer’s start with WMS.

Responsibilities
PRINCIPAL RESPONSIBILITIES ARE TO:

1. Administer accounts in accordance with the terms of the governing document and departmental policies and procedures. Monitor daily activity with reference to investments, tax, and personal objectives.
2. Maintain contact with clients, beneficiaries, and organizations regarding account performance, financial planning, tax and estate planning, and other issues to ensure that the client’s personal financial goals are being met, the beneficiary’s needs are being addressed, and other retention services are provided. Pursue new business development activities that may be identified by such contacts.
3. Resolve problems and inquiries from principals, beneficiaries, and others in a timely and accurate fashion. Handle requests for distributions, or planning and approving necessary expenditures for care and maintenance according to the trust document.
4. Actively participate in the sales and development of wealth management services and
new trust and investment prospects in Brookings, eastern South Dakota, and westcentral
Minnesota. Develop referral sources from current clients, by Bank staff, and
through professionals in the area.
5. Assist in the completion of all internal and external audit requests. Provide direct
assistance to the manager for all regulatory compliance reviews (FDIC/State) as
requested.
6. Keep abreast of legislation and regulatory developments to maintain technical skills
and substantive knowledge necessary to render effective account administration.
7. Act in accordance with FBT policies and procedures as set forth in the employee
handbook.
8. Adhere to compliance procedures and participate in required compliance training.

July 27, 2021
Grade 3
Full Time 
Location: Sioux Falls, SD

Overall Functions
This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

Qualifications
This person should have a high school diploma and a minimum of one year of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

Responsibilities
  1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
  2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
  3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
  4. Anticipate needs and advise clients on solutions that personally benefit them.
  5. Assist in the opening of new accounts and establishing new relationships.
  6. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
  7. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
  8. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
  9. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  10. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.
July 7, 2021
Grade 5
Full Time 
Location: Brookings, SD

Overall Functions
This person is responsible for providing a safe and nurturing environment for children, including designing and implementing developmentally appropriate curriculum, in support of the program’s philosophy on early childhood education.

Qualifications
This person should have a bachelor’s degree in Early Childhood Education, Elementary Education or a related field and two years of relevant work experience or the equivalent. Strong communication and time management skills required. Must not have on record a substantiated report of child abuse or neglect.

Physical Requirements
This person must be able to lift up to 60 pounds, sit on the floor or low child-sized chairs, walk and run short distances, walk long distances (several city blocks), remain outside in all types of weather conditions (hot, humid, cold, breezy) for short and long periods of time, stand for extended time frames and bend frequently. Must be agile enough to move quickly in response to children’s needs.

Responsibilities
  1. Supervise and interact with children in all areas of the Center, outdoors and on field trips away from the Center, while maintaining a safe and inviting environment. Respecting children’s dignity and individual differences.
  2. Plan, prepare and implement a developmentally appropriate curriculum that reflects observations and assessments of the individual children, ensuring a variety of materials and activities.
  3. Monitor and evaluate children’s development by using screening instruments and observational records. Provide this information to parents at least twice a year, via parent-teacher conferences.
  4. Create and maintain an open and professional relationship with all families and Center staff, including facilitating discussions surrounding daily activity, changes and/or concerns, involving the children.
  5. Be knowledgeable of program’s health and safety regulations and emergency procedures.
    Ensure readiness to respond appropriately, if necessary.
  6. Attend all staff meetings and complete recommended training programs. Provide the
    Director with documentation, in accordance with state requirements.
  7. Act in accordance with FBT policies and procedures as set forth in the employee
    handbook, as well as the Kid’s World Handbook.
  8. Adhere to compliance procedures and participate in required compliance and other
    training as requested.
August 24, 2021
Grade 4
Full Time 
Location: Milbank 
 
OVERALL FUNCTIONS:
This person shall be responsible for providing a superior service
experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

QUALIFICATIONS:
This person should have an associate’s degree and a minimum of two years of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

PRINCIPAL RESPONSIBILITIES ARE TO:
1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
4. Evaluate, prepare, and process motor and recreational vehicle titles and registration applications, including processing Driver’s licenses, Minnesota ID card renewal applications, and game and fish licenses (dependent on location).
5. Prepare, balance and submit daily DMV deposits and reports to the State of Minnesota, along with, prepare monthly DMV transaction reports (dependent on location).
6. Anticipate needs and advise clients on solutions that personally benefit them.
7. Assist in the opening of new accounts and establishing new relationships.
8. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
9. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
10. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
11. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
12. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

August 9, 2021
Grade 3
Part Time 
Location: Garretson, SD 

Overall Functions
This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

Qualifications
This person should have a high school diploma and a minimum of one year of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

Responsibilities
  1. Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
  2. Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.
  3. Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
  4. Anticipate needs and advise clients on solutions that personally benefit them.
  5. Assist in the opening of new accounts and establishing new relationships.
  6. Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
  7. Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
  8. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
  9. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  10. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.
August 26, 2021
Grade 4
Full Time 
Location: Sioux Falls, SD

Overall Functions
This person provides assistance to sales position and coordinates with loan processing specialists to provide additional support for the mortgage loan officer(s).

Qualifications
This person should have an associate’s degree, plus a minimum of 3 years of prior job-related experience or the equivalent. Good communication skills and the ability to interact with customers, realtors and other professionals are required. This person must be familiar with mortgage lending concepts, practices and procedures.

Responsibilities
  1. Provide quality customer service while interacting with Loan Officers and Specialists, customers, Realtors and other professionals.
  2. Manage pipeline volumes to insure proper touches are being made and files are progressing as needed. Including but not limited to tracking and assisting with withdrawn and denied files, requesting additional documentation from customers and assisting with issues as they arise.
  3. Prepare mortgage loan application documents including TRID disclosures as needed according to established procedures.
  4. Send correspondence to realtors, customers and prospects as directed by loan officers
  5. Manage the Mortgage Returns CRM system
  6. Request and confirm lock in information with investors. Update software and prepare necessary documentation.
  7. Coordinate and schedule closings with the title companies, borrowers, realtors, loan officers and specialists
  8. Be able to prepare and process all mortgage loan documentation from origination to closing according to established procedures. Identify appropriate documentation for all types of loans. Assist with getting the file from origination through closing.
  9. Monitor in-process loan files for receipt of complete and accurate documentation for underwriting and closing. Prepare credit package for submission to underwriting. Resolve subsequent underwriting conditions. Prepare closing packages as needed and resolve closing issue when they arise.
  10. Have a strong working knowledge of the different secondary market investors, insurers and their guidelines
  11. Attend all team meetings and training seminars, as deemed appropriate by the supervisor.
  12. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  13. Adhere to compliance procedures and participate in required compliance training.
August 9, 2021
Grade 6
Full Time 
Location: Brookings, SD, Sioux Falls, SD or Metro, MN

OVERALL FUNCTION: This person is responsible for conceptualization, design, planning,
implementation, maintenance, and consultation of automated and
customized data retrieval, analysis, business process automation
solutions, and publication. Work includes designing, maintaining,
and automating reports and solutions; testing results; assisting in
the testing of data warehouse file structures; and assisting other
employees in the development and use of automated business
intelligence tools and technology. This person is expected to
manage and bring to conclusion multiple tasks and projects,
including development of departmental standard and best practices,
and instruction and mentoring of our internal customers, BI
Analyst Associate, or department intern.

QUALIFICATIONS: This candidate should have a bachelor's degree  (preferably with an
emphasis in two of the following: Economics, Business,
Accounting, Mathematics, or Computer Science) and two years of
experience in a related field or the equivalent. The candidate must
have a strong knowledge of the Microsoft Office Suite, financial
and data modeling and visualization capabilities, SharePoint power
user, and solid knowledge of SQL language. The candidate must
demonstrate an aptitude for detail, project management skills,
customer service skills, organizational skills, decision-making
skills, quality-improvement skills, problem-solving skills, strong
interpersonal, verbal, and written communication skills, and will
have excellent prioritizing and administrative skills.

PRINCIPAL RESPONSIBILITIES:
1. Work and consult effectively with internal customers at all levels to improve the quality and security of data, reporting, solutions, and deliverables; understand specific corporate,
customer, management, and operational needs and goals; perform analysis of data and
design value-driven solutions that align with our business objectives.
2. Manage multiple BI projects simultaneously; prepare project timelines; organize solution
development specifications; monitor, review, and report on project progress.
3. Proactively identify, evaluate, and communicate improvements and benefits that could be derived from modifications or automation of existing reports and manual processes. Act as a conduit to connect and facilitate collaboration between other areas of the company due to the unique perspective of this department.
 4. Research, analyze, build, and maintain automated solutions using various software
applications, BI tools, and SQL language; become a power user of the applications and BI
tools used to produce queries and reports, and continuously develop skill set, keeping pace
with new software versioning and industry trending.
5. Successfully develop, execute, and review test plans that thoroughly verify data integrity and allow for quality implementation of new or modified reports, applications, solutions, and reporting tools.
6. Develop and maintain documentation for departmental standard practices that outline
instructions for completion of all required reports, department deliverables, business logic,
metadata, and blueprints for automated solutions.
7. Serve as liaison between our internal customers and DBA team to help develop and
implement the storage and access of information through the data warehouse and other
mediums for the creation and production of automated reports.
8. Evangelize the services of BI, including planning and conducting BI and other integrated tool training sessions for internal customers; provide mentoring for department intern; conduct annual discovery meetings to seek out, identify, and respond to end-user questions, issues, and opportunities in a timely, courteous manner.
9. Demonstrate continuous effort to improve operational efficiency, productivity,
confidentiality, and accuracy; decrease turnaround times, streamline work processes, and
work cooperatively and jointly to provide quality seamless customer service. Conduct
oneself as a positive change agent and culture ambassador, promoting self-service
opportunities and efficiencies to our end users.
10. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
11. Adhere to compliance procedures and participate in required compliance training.

September 1, 2021
Grade 3
Part Time
Location: Madison, SD

Overall Functions
This person provides professional, efficient handling of telephone operations within the bank factoring division. This person is responsible for reception and guidance of customers in the lobby, as well as receiving and routing telephone calls. This person will also be responsible for providing clerical support to the processing staff and to Management.

Qualifications
This person should have a high school diploma or the equivalent and one year of prior experience in clerical support functions or the equivalent. In this position, emphasis is placed on serving the customer in a cordial and efficient manner. This person should possess good communication skills plus a genuine interest in satisfying the needs of the customer. Excellent data entry skills and the ability to maintain a high degree of accuracy while meeting deadlines are required. This person must also be able to take direction from management and senior team members.

Responsibilities
  1. Greet customers, determine their needs, notify appropriate staff of customers’ needs, and route customers to the appropriate areas.
  2. Process incoming mail/courier packages and deliver to appropriate departments.
  3. Reconcile original bills of lading and bill Account Debtor, as directed.
  4. Scan, file, and retrieve invoices in and out of the optical library.
  5. Handle pre-funding/post-funding verification phone duties as assigned.
  6. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  7. Adhere to compliance procedures and participate in required compliance training.
September 1, 2021
Grade 6
FullTime
Location: Sioux Falls, SD / Metro

Overall Functions
This person reviews loans in accordance with the bank's Loan Policy and Guidelines. This person analyzes SBA credits and other commercial credits as assigned. This person also makes recommendations on how to minimize the bank's exposure and ensure that lending practices conform to established policy and the SBAs SOPs.

Qualifications
This person should have a bachelor’s degree and a minimum of five years of experience in the bank lending and credit area or the equivalent. This person should have good credit judgement and show an aptitude toward detail and adherence to Loan Policy and Guidelines. This person should have a understanding of SBA SOPs and the SBA loan process.

Responsibilities
  1. Analyze and risk rate SBA credit requests and critique the credit classifications assigned by the Loan Officers. The analysis must be consistent with the findings of the appropriate regulatory agencies.
  2. Review loan files to ensure they qualify within the structure, documentation, and credit quality standards of the bank's Loan Policy and Guidelines. Complete servicing actions in accordance with SBA guidelines.
  3. Present loan files or credit lines not meeting the standards of the bank's Loan Policy and Guidelines to the SVP of Credit Administration with a detailed explanation of the credit exceptions and the recommended action necessary to correct the deficiencies and improve the bank's position.
  4. Communicate directly with the Loan Officers in the event of minor technical documentation discrepancies or identified potential credit weakness. Request correction of the discrepancies and recommend alternatives for improving the credit lines. Perform follow-up action as necessary until corrected.
  5. Perform reviews of loan files, test loan underwriting, complete board reports, complete construction inspections, and perform other credit related projects for affiliates as assigned.
  6. Attend loan department and other committee meetings as requested by management to participate in decisions that affect ongoing and future operations of the loan department.
  7. Work in conjunction with the SVP of Credit Administration and SBA Lending Manager to assist management in maintaining and updating the bank's Loan Policy and Guidelines according to established procedures.
  8. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  9. Adhere to compliance procedures and participate in required compliance.
September 15, 2021
Grade 4
Full Time 
Location: Brookings, SD

Overall Functions
This person is responsible for providing a safe and nurturing environment for children, under the guidance of the Lead Teacher. Assist in the implementation of developmentally appropriate curriculum, in support of the program’s philosophy on early childhood education.

Qualifications
This person should have an associate’s degree in Early Childhood Education, Elementary Education or related field or be certified as a Child Development Associate and one year of relevant work experience or the equivalent. Strong communication and time management skills required. Must not have on record a substantiated report of child abuse or neglect.

Physical Requirements
This person must be able to lift up to 60 pounds, sit on the floor or low child-sized chairs, walk and run short distances, walk long distances (several city blocks), remain outside in all types of weather conditions (hot, humid, cold, breezy) for short and long periods of time, stand for extended time frames and bend frequently. Must be agile enough to move quickly in response to children’s needs.

Responsibilities
  1. Supervise and interact with children in all areas of the Center, outdoors and on field trips away from the Center, while maintaining a safe and inviting environment. Respecting children’s dignity and individual differences.
  2. Assist in implementing a developmentally appropriate curriculum that reflects observations and assessments of the individual children, ensuring a variety of materials and activities.
  3. Support the monitoring and evaluation of children’s development by using screening instruments and observational records.
  4. Create and maintain an open and professional relationship with all families and Center
    staff, including facilitating discussions, at the direction of the Lead Teacher, surrounding
    daily activity, changes and/or concerns, involving the children.
  5. Be knowledgeable of program’s health and safety regulations and emergency procedures.
    Ensure readiness to respond appropriately, if necessary.
  6. Attend all staff meetings and complete recommended training programs. Provide the
    Director with documentation, in accordance with state requirements.
  7. Act in accordance with FBT policies and procedures as set forth in the employee
    handbook, as well as the Kid’s World Handbook.
  8. Adhere to compliance procedures and participate in required compliance and other
    training as requested.
September 15, 2021
Grade 4
Full Time
Location: Brookings, SD 

Overall Functions
This person provides administrative support to the Business Bankers

Qualifications
This person should have a minimum of an associate’s degree plus two years of previous work experience or the equivalent. General knowledge of bank services is helpful. This person should have good written and verbal communication skills.

Responsibilities
  1. Greet customers, and screen and transfer incoming calls for the Business Bankers.
  2. Prepare various banking transactions for Business Bankers, including but not limited to loan advances, deposit transfers, and loan payments.
  3. Assist in electronic file preparation and on-going loan documentation by scanning and indexing loan documents in Synergy.
  4. Assist officers with file discrepancy reports, in conjunction with electronic loan files and collateral tracking, by interacting with customers and other sources to obtain information to complete loan files.
  5. Adhere to the bank’s corporate retention policy and maintain/destroy loan files, reports, and other miscellaneous documents as the bank’s policy states.
  6. Prepare construction draw advances and lien waivers and maintain draw files in regard to the Loans in Process (LIP) program.
  7. Prepare letters, comments, commercial reviews, and other documentation at the direction of the Business Bankers.
  8. Schedule and maintain a log for all real estate appraisals for both the
  9. Assist Business Bankers in their roles with community activities and on special projects as needed.
  10. Act as a member of the dual-control team that operates the safekeeping and collateral
    vaults.
  11. Provide assistance and backup to Ag, Mortgage, and Retail Departments as necessary
    dependent on location.
  12. Act in accordance with FFC policies and procedures as set forth in the employee
    handbook.
    13. Adhere to compliance procedures and participate in required compliance training.
September 1, 2021
Grade 6
Full-Time
Location: Brookings or Sioux Falls, SD / Metro, MN
 
Overall Functions
This person reviews loans in accordance with the bank's Loan Policy and Guidelines. This person should have a good understanding of all types of commercial and agricultural credits, along with the ability to make recommendations on how to minimize the bank's exposure and ensure that lending practices conform to established policy.

Qualifications
This person should have a bachelor’s degree and a minimum of five years of experience in the bank lending and credit area or the equivalent. This person should be able to analyze more complex credits producing sound credit judgment. This person should have good communication skills, an aptitude toward detail, and understand all Loan Policy and Guidelines.

Responsibilities
  1. Analyze and risk rate credit lines requiring Loan Committee review, and critique the credit classifications assigned by the Loan Officers. The analysis must be consistent with the findings of the appropriate regulatory agencies.
  2. Assist the Credit Analyst Manager and/or Senior Credit Review Officer in training new staff and coordinating various activities for the department, including month-end reporting of classified loans, loan limit monitoring, and real estate loan-to-value and other regulatory reporting.
  3. Review loan files as advances are made to ensure they qualify within the structure, documentation, and credit quality standards of the bank's Loan Policy and Guidelines.
  4. Present loan files or credit lines not meeting the standards of the bank's Loan Policy and Guidelines to the Credit Analyst Manager with a detailed explanation of the credit exceptions and the recommended action necessary to correct the deficiencies and improve the bank's position.
  5. In the event of minor technical documentation discrepancies or identified potential credit weakness, communicate directly with the Loan Officer, requesting correction of the discrepancies and recommending alternatives for improving the credit lines. Perform follow-up action as necessary until corrected.
  6. Attend the bank's Loan Committee meetings where credit lines are presented to the Loan Committee for final approval, recommended action, and classification.
  7. As required, perform services and projects for affiliate banks including compiling Board reports, coordinating the review of loan files, and testing loan underwriting guidelines.
  8. Attend loan department and other committee meetings as requested by management to participate in decisions that affect ongoing and future operations of the loan department.
  9. Act in accordance with FFC policies and procedures as set forth in the employee handbook.
  10. Adhere to compliance procedures and participate in required compliance training.
September 3, 2021
Grade 5
Full Time 
Location: Brookings, SD, Sioux Falls, SD or Metro, MN

OVERALL FUNCTION: 
This person is responsible for conceptualization, design, planning, implementation, and maintenance of automated and customized data retrieval, analysis, and publication. Work includes designing, maintaining, and automating reports; testing results; assisting in the testing of data warehouse file structures; assisting other employees in the development and use of automated business intelligence tools and technology. This person is expected to manage and bring to conclusion multiple projects, including development of departmental operating procedures, and instruction and mentoring of our internal customers, BI Analyst Associate, or department intern.

QUALIFICATIONS: 
This candidate should have a bachelor’s degree (preferably with an emphasis in two of the following: Economics, Business, Accounting, Mathematics, or Computer Science) and two years of experience in a related field or the equivalent. The candidate must have a strong knowledge of the Microsoft Office Suite, financial and data modeling capabilities, SharePoint, and solid knowledge of SQL language. The candidate must demonstrate an aptitude for detail, project management skills, customer service skills, organizational skills, decision-making skills, quality-improvement skills, problem-solving skills, strong interpersonal, verbal, and written communication skills, and will have excellent prioritizing and administrative skills.

PRINCIPAL RESPONSIBILITIES:
1.Work effectively with internal customers to improve the quality of data and reporting; understand specific customer, management, and operational needs; perform analysis of data and design reports that align with our business objectives.
2. Proactively identify and evaluate improvements and benefits that could be derived from modifications or automation of existing reports and manual processes.
3. Research, analyze, build, and maintain automated reports documenting portfolio valuations
and performance data based on economic and demographic trends using various software
applications, BI tools, and SQL language; become a power user of the applications and BI
tools used to produce queries and reports.
4. Successfully develop, execute, and review test plans that thoroughly test data integrity and
allow for quality implementation of new or modified reports, applications, and reporting
tools.
5. Develop and maintain documentation for a departmental procedure manual that outlines
instructions for completion of all required reports, department deliverables, and blueprints for
automated reports.
6. Manage multiple BI projects simultaneously; prepare project timelines; organize report
development specifications; monitor, review, and report on project progress.
7. Serve as liaison between our internal customers and DBA team to help develop and
implement the storage and access of information through the data warehouse for the creation
and production of automated reports.
8. Plan and conduct BI tool training sessions for internal customers; provide mentoring for
department intern; identify and respond to end-user questions and issues in a timely,
courteous manner.
9. Demonstrate continuous effort to improve operational efficiency, productivity, and accuracy;
decrease turnaround times, streamline work processes, and work cooperatively and jointly to
provide quality seamless customer service.
10. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
11. Adhere to compliance procedures and participate in required compliance training.

September 3, 2021
Grade 3
Intern
Location: Brookings or Sioux Falls, SD

Overall Functions
This person is responsible for assisting the Learning and Development Team with designing and delivering a variety of learning and development courses.

Qualifications
This person should have a high school diploma plus be working towards a higher education degree. Excellent interpersonal skills and effective oral and written communication skills are necessary.

Responsibilities
  1.  Assist with designing and developing instructional material and participant materials for adult learner.
  2. Assist with the creation of interactive e-learning modules using a variety of authoring tools including Articulate 360 and Microsoft Office Suite.
  3. Co-facilitate training sessions, interacting successfully with a wide range of participants, utilizing a variety of adult learning/training concepts and principles.
  4. Create a partnership with all levels of management and Human Resources, gaining a strong understanding of their learning and development needs in order to propose appropriate solutions.
  5. Collaborate with project teams, coworkers, and committees, creating positive relationships and connections across the organization.
  6. Maintain a strong working knowledge of the banking industry, including products and services.
  7. Promote the organization’s culture and vision in all applications.
  8. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  9. Adhere to compliance procedures and participate in required compliance training.
First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800-843-1552 or email hr@bankeasy.com.