What is eBill?
eBill is a feature that allows you to receive and pay electronic summary versions of paper bills directly through Bill Pay.
How do eBills work?
eBills are delivered directly to your online Bill Pay account. Once you arrange for electronic billing with a particular company, an eBill comes directly from that payee to your account. Examples of businesses that offer eBills include cable service providers, phone service providers, utility providers, and credit card companies.
Will I still receive paper statements when I have eBill?
Please check with each payee, as billing practices can vary from business to business.
How will I know if eBill is available for a payee?
If your payee is eligible for eBill, you will see a "Setup eBill" link next to their listing on your dashboard.
What are the primary benefits of eBill?
With eBill, everything you need is in one convenient location. Using eBill allows you to streamline your bill paying routine and have online access to your bills. That means you won't have to keep track of paper bills. In addition, you can view past bill summaries at a glance.
What information is included in an eBill?
Balance due, due date, and minimum payment amount are included in your eBill. If you need additional details, there will be a link that lets you login to your account on your payee's website, or you can check your paper statement.
How do I pay an eBill?
To pay an eBill, simply choose the account you want to pay from, enter the amount you want to pay, and schedule when you want the payment to be processed.
How do I know when I have received an eBill?
You can sign up to receive an electronic notice to alert you when an eBill has been delivered to your account. You can receive these notices in the form of emails or text alerts to provide an extra reminder when a payment is due.